Check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Tax ID - MRMDUS33 Onsite parties or group events are strictly prohibited Long-term renters welcome Safety features at this property include a smoke detector This property advises that enhanced cleaning and guest safety measures are currently in place Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F Personal protective equipment, including masks, will be available to guests Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer Contactless check-in and contactless check-out are available Individually-wrapped food options are available for breakfast, lunch, and dinner Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Pet information

• Pets not allowed

Payment types

Property Location
With a stay at citizenM New York Times Square, you'll be centrally located in New York, steps from Winter Garden Theatre and 3 minutes by foot from Broadway Theatre. This 4-star hotel is 0.2 mi (0.3 km) from Gershwin Theater and 0.2 mi (0.3 km) from Times Square.

Rooms
Make yourself at home in one of the 230 air-conditioned rooms featuring tablet computers and Smart televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Dining
Enjoy a meal at CanteenM grab and go or snacks in the hotel's coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. To-go breakfasts are available daily from 6 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in.